Veterinary Advisor

Were looking for a client-focused and forward-looking qualified Veterinary Surgeon to join our friendly Client Support Centre in Woodford Green, on the Essex/London borders, to offer telemedicine consultations and clinical advice to clients across the Goddard Group as well as providing clinical support to branches. This new role is an exciting one and forms part of a fast-expanding central Client Support Centre offering our clients an easier way to access vets and nurses services by telephone and video consultations. This role is ideal for someone who wants to step away from full time clinical work in branch, but still use your valuable knowledge and experience to help other colleagues in the profession. Youll be a great communicator, proactive, patient, and will assume responsibility in ensuring that our clients and patients receive the very best care. You will be involved in the creation of recorded and written client information to help enhance and develop the telemedicine service. There will also be a requirement to help non clinical colleagues within the Client Support Centre in relation to triaging and handling enquiries of a clinical nature so a true team player is essential. The position is for 30 – 40 hours per week including 1 in 2 Saturday mornings and is office-based, located at Claygate House, Woodford Green. The salary for this role is £45,000 to £58,000 (FTE) per annum dependent on experience based on 40 hours a week. There will be opportunities for all levels of experience. We would also be more than happy to explore this role on a 4 day week basis, with the 5th day being in practice if you still wanted to keep in touch with branch experience. This is an excellent location, with the benefits of easy access into London yet situated on the edge of the beautiful Epping Forest. We are close to the central line which takes you straight into the heart of London, but also within an hours drive of picturesque seaside towns such as Maldon and Leigh-on-Sea. If you can demonstrate commitment to working to the highest clinical standards, dedication to delivering excellent client care and a desire to help and support both clients and colleagues, then wed love to hear from you. This role would suit an experienced vet looking for a change in direction. The ideal candidate would have a good foundation in small animal first opinion work, with some experience of telemedicine. Communication skills are paramount, along with a desire to help develop the telemedicine service offered by Goddard Veterinary Group. As a Goddard Vet, youll benefit from:

• 6.6 weeks Annual Leave (including Bank Holidays)
• Generous Relocation allowance
• CPD budget every year
• 5 days paid CPD leave every year
• Flexible working options
• Private Medical Insurance
• Staff introduction reward
• 24-hour Employee Assistance Programme
• Medical cashback plan. Refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more
• Professional membership fees covered
• Shopping discounts
• Generous staff discounts

Transport links; the Contact Centre offices have on-site parking and are a short distance from Woodford Underground Station, the A406 North Circular Road and M11.In 2022 we are celebrating our 70th anniversary and have 44 branches, 3 hospitals and our own nurse training college. We value all of our colleagues and our forward-looking approach means we have introduced a Colleague Forum to listen to our peers views, as well as monthly Town Hall meetings, communicating real time updates, taking polls with live Q&As to ensure were making the right, collaborative decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We have a great reputation for looking after our employees and over 20% of our team have been with us 10 years or more.