Senior Dental Receptionist

Job details

Job type
Part-time
Permanent

Qualifications

  • Certificate of Higher Education (Preferred)

  • Exact/Software of Excellence: 1 year (Preferred)

  • Fast accurate Email writing: 3 years (Preferred)

  • Microsoft Excel: 2 years (Preferred)

  • discussing private dental treatments: 1 year (Preferred)

  • Private Dental receptionist: 2 years (Preferred)

  • 5 star customer service: 2 years (Preferred)

  • Leadership: 1 year (Preferred)

Benefits

Pulled from the full job description
Additional leave
Company events
Employee discount
Private dental insurance
Store discount

Full Job Description

Do you have amazing customer service skills and a passion to part of a team that change lives through transforming smiles? We would love to hear from you! We are currently looking for a member to join our amazing front of house team. We are looking for an individual coming from a previous reception/front of house/ customer service role with a genuine passion for growing a career in a Dental reception setting. The role will be between 27-36 hours of which 1-2 saturday per month. Hours can be 5 hours per day 8.30 to 1.30pm mon- friday plus 1-2 saturdays 8.30 to 6pm OR 3-4 days per week 8.30 to 6.30 between Monday to Saturday For the right person with an excellent work ethic, a strong backround in customer service as well as passion about private dentistry there is amazing career progression opportunities and excellent pay progression A bit about us… We are a fully private practice, with a very strong reputation (check out or google reviews) We are a young, fun and dynamic team who strive to give patients an amazing experience unlike any other. Our ethos look after our team and look after our pateitns, the rest of everyones sucess at Platinum Dental Care will follow naturally. We are an award winning practice 2020 PRIVATE DENTISTRY AWARDS * Best Charity or Community Project – South England * Best Therapist * Best Team – London * Best Practice Principle – London – Sarika Shah * Practice of the Year – London ORAL HEALTH AWARDS Best Therapist 2021 PRIVATE DENTISTRY AWARDS Best Practice Principal London – Sarika Shah (WINNERS) Best Dental Nurse Best Therapist 2021 PRIVATE DENTISTRY AWARDS Best Patient Care -London (HIGHLY COMMENDED) Practice of the Year Some reasons why to people enjoy working at our practice…
  • Independently owned practice with a true team work attitude
  • Frequent staff meetings, socials and outings.
  • Mentoring, training and the chance to develop your career.
  • to be part of an amazingly fun and friendly front of house team
  • Training and mentoring
  • Free CPD
  • Extra day off for your Birthday
  • Increasing holiday allowance based on years of service
  • Free dental treatments
The ideal candidate must be…
  • Well presented
  • Bubbly & friendly
  • Computer & IT literate (microsoft word, gmail)
  • Solid SOE (Exact) Experience
  • Fast typing skills
  • Excellent written English (spelling and grammer)
  • Confident verbal communicator
  • Confident, calm under pressure and able to multitask
  • A true team player
  • Highly-organised
  • Able to work on their own initiative and proactive problem solver
  • Have past experience working in a front of house/customer service role
  • Amazing at giving excellent customer service, going above and beyond
  • Must be able to work some Saturdays
  • Polite and professional on calls and used to working with call switchboard functions.
  • Able to confidently take payments, use card machines and cash up.
  • Excellent knowledge about Dental Treatments
Desirable attributes are…
  • Previous Experience working with diary management software.
  • Previous experience working in a reception role
Highly desirable attributes are….
  • Previous experience in a high-end, diary orientated front of house role in a Private Dental Practice.
  • Passionate Communicator.
  • Excellent coomuniaction skills (written and verbal)
Further details …
  • Salary dependent on level of relevant experience and qualifications.
  • Working hours to be confirmed – rota basis
  • 28 days holiday per annum including bank holidays + extra day of your birthday + extra days based on years service
If you feel you have all of the above and you would like to apply for this position, please submit your CV and a brief cover letter via email. (due to the large volume of applicants, it is not always possible for us to issue a response to all applications) Job Types: Part-time, Permanent Benefits:
  • Additional leave
  • Company events
  • Employee discount
  • Private dental insurance
  • Store discount
Schedule:
  • Day shift
  • Monday to Friday
  • Weekend availability
COVID-19 considerations: Gold Standard Cross Infection policy implementation Ability to commute/relocate:
  • London: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
  • Why do you want to work in Private Dentistry? and why do you want to work at Platinum Dental Care?
Education:
  • Certificate of Higher Education (preferred)
Experience:
  • Exact/Software of Excellence: 1 year (preferred)
  • Fast accurate Email writing: 3 years (preferred)
  • Microsoft Excel: 2 years (preferred)
  • discussing private dental treatments: 1 year (preferred)
  • Private Dental receptionist: 2 years (preferred)
  • 5 star customer service: 2 years (preferred)
  • Leadership: 1 year (preferred)
Work Location: Hybrid remote in London