Retail Assistant- Optical
Job details
Salary
£18,000 – £21,000 a yearJob type
Full-time
Qualifications
-
GCSE or equivalent (Required)
-
Retail/ Customer service: 1 year (Required)
-
Retail: 2 years (Required)
-
United Kingdom (Required)
Benefits
Pulled from the full job description
Company events
Employee discount
Store discount
Full Job Description
Retail Assistant – Optical
Location: Croydon
Salary: DOE
Working hours: Full Time Role *(Weekend work necessary) Option to work 4 days and get paid for 5!
Experience Level: Must have strong Customer Service / Sales and Retail background, with a great attitude.
Are you passionate about retail and offering the best customer experience? Are you a People Person? If so, this is the role for you!
Our advisor roles at Specsavers are not your ordinary retail positions – you will join the team as an Optical Assistant bringing your valued retail experience & customer service knowledge to meet the caring values and optical expertise of our brand, making sure every patient receives the best experience in our stores.
We are looking for someone with a strong background of providing a pro-active and first-class customer experience, a real desire when it comes to customer care & the ability to communicate politely & professionally with all customers and colleagues. If you are not a People Person, this role isn’t for you!
You’ll be responsible for assisting patients and ensuring the best customer journey throughout:
- Dealing with enquiries both face to face and over the telephone
- Providing support with booking appointments
- Offering a warm welcome from the moment they walk through the door
- Listening to their requirements & assisting with frame style advice
- Helping to guide them through our offers & products to ensure the right choice for them
- Processing customer collections and ensuring fit & comfort are checked accurately
- No
- Company events
- Employee discount
- Store discount
- 8 hour shift
- Bonus scheme
- GCSE or equivalent (required)
- Retail/ Customer service: 1 year (required)
- Retail: 2 years (required)
- United Kingdom (required)