Reception Manager

We have an exciting opportunity to join our team at Springmount Dental & Aesthetics. We are a practice that takes much pride in delivering first-class service in a beautiful setting. Candidate Requirements:

• Experience of working as a receptionist in a dental practice is required.
• Experience in a customer service related job is required.
• Competent in delivering a high level of customer service.
• Warm, friendly, reliable and adaptable.
• Well presented.
• Able to work flexibly with others in a busy team environment.
• Excellent communication skills, telephone manner and writing skills.
• The ability and personality to build a rapport with our patients.

The role will involve:

• Being the first point of contact for patients, booking appointments, answering the telephone, taking payments etc.
• Taking care of our patients while they wait for appointments – helping with forms, providing drinks, ensuring they are comfortable before their appointment.
• Working as part of a team to execute a first-class service.
• Ensuring the reception area and waiting room are kept tidy and clean throughout the day.
• Carrying out general administrative duties to ensure the effective running of the practice.
• Managing the Front of House team and making sure standards are being met
• Completing regular audits
• Working closely with the practice manager to ensure smooth running of the practice
• Assist with the supervision of training staff on reception
• Liaise with staff members and delegate tasks

Hours: Monday: 08:30am -17:30pm Tuesday: 08:30am- 17:30pm Wednesday: 08:30am – 17:30pm Thursday: 08.30am – 17:30pm Friday: 08:30 – 17:30pm Saturdays: Occasionally, on a rota system Ideally Full-time but will consider a Part-time position for the right candidate Location: Springmount Dental & Aesthetics, Chesterfield, Derbyshire S40 4SP Salary: Competitive & negotiable depending on experience. Experience:

• Previous dental experience required.
• 3 years of work in customer service.
• Exact dental software experience preferred, but not essential.

Job Type: Contract Education:

• GCSE or equivalent (Required)

Please provide a cover letter and CV. Job Type: Full-time ideally but would consider Part-time for the right candidate Job Types: Full-time or Part-time, Permanent Job Types: Part-time, Full-time Salary: From £28,080.00 per year Benefits:

• Company events

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme

Experience:

• Dental: 1 year (required)

Licence/Certification:

• Valid GDC registration (preferred)