Practice manager
We are looking for a highly experienced and dynamic practice manager to join our friendly and supportive Somerset practice. The post is for up to 37.5 hours per week and salary is competitive and dependent on experience. This is an exciting time to join the practice as it develops and you will play a key role in driving the practice forward. Full training and support will be given to the new manager by the existing interim manager and you will be supported by wider leadership, clinical and admin teams.
Main duties of the job
The post will be responsible for ensuring the delivery of high quality sustainable Primary Care Services within the Practice through effective and efficient operational management. You will have extensive knowledge and skills to manage and coordinate all aspects of the running of the practice including staff management, optimising efficiency and financial performance and ensuring the practice adheres its long term strategic objectives in a safe and effective working environment.
You will put patient care first and demonstrate flexibility and integrity in your approach to work. You will provide exceptional leadership and management support to the Practice and be responsible for ensuring an efficient, safe and effective working environment for staff. A key element of the role will involve providing quality assurance and demonstrating Practice Performance against targets so you will have a strong business mind with a passion and drive for improvement.
Candidates should be committed to respecting, valuing and developing people and have proven experience of developing highly motivated and high performing management teams in a primary care environment.
The successful applicant will also be able to demonstrate a strong track record of delivery and evidence of successful development and implementation of change.
About us
Burnham-on-Sea – Our Practice & Town
which provides a wide range of services to around 15,000 patients. We are a friendly practice in a seaside town location and our transport links are great – The M5, Bristol Airport and train routes to London Burnham and Berrow Medical Centre is a large, well established practice with an on-site pharmacy, mean that Burnham-on-Sea is very conveniently located.
Burnham-on-Sea is ideally located within easy access to the Blackdown and the Mendip Hills both designated as Areas Of Natural Beauty, with a network of footpaths and byways for walking, mountain biking and horse riding. It is perfect for discovering the beauty of the beaches and coastal paths, and both sites are within 5-10 minutes walk of the beach.
Positioned on the edge of the Somerset levels, the town is home to one of the longest stretches of sandy beach in Europe and its iconic lighthouse. The town has retained much of its traditional charms and hosts a number of eateries, restaurants and shops.
Job description Job responsibilities
Summary of the Role:
Responsible for ensuring the delivery of high quality sustainable Primary Care Services within the Practice through effective and efficient operational management of the practice. To provide leadership and management support to enable the Practice team to meet agreed aims and objectives within a profitable, efficient, safe and effective working environment. Provide assurance and demonstrate Practice Performance against targets and contractual, policy and statutory compliance and the creation and implementation plans for the ongoing development of the Practice.
To act as an Ambassador for the practice at stakeholder/external meetings representing the practice professionally and positively
Contribute to the development of the wider organisation which may include contributing to organisational development and strategy development sessions, leading on organisational work streams/projects, supporting the training and development of other colleagues, etc.
Please see attached job description and person specification for full details of the role and responsibilities
Person Specification Experience Essential
- Strong leadership and management skills and ability to develop highly motivated and high performing teams (E)
- Ability to build effective positive and respectful relationships with staff and key stakeholders (E)
- Excellent interpersonal skills and ability to communicate effectively at all levels (E)
- Work well under pressure and meet deadlines (E)
- Ability to manage change (E)
- Strong organisational and time management skills (E)
- A logical approach to problem solving (E)
- Computer literacy, including good word processing skills (E)
- Ability to make effective decisions under pressure (E)
- Understanding of the importance of high standards of medical care (E)
- Understanding of the importance of confidentiality (E)
- Able to manage your own time whilst working in an environment where support issues can lead to reprioritisation of workload for individuals and for the wider team.
- Ability to demonstrate a patient focused approach and respond to the demands from staff and service users to meet their critical requirements
- An understanding of the requirement to promote equality at all times and respect privacy and confidentiality
- Ability to work flexibly and able to prioritise work effectively
- Dedication to providing a quality service.
- Passionate about providing high quality patient focused services
- Committed to respecting, valuing and developing people
- Formal leadership or management training/qualification (D)
- On-site parking
- Monday to Friday
- Burnham-on-Sea, TA8 1EQ: reliably commute or plan to relocate before starting work (required)
- Medical Practice Management: 1 year (preferred)
- Dental Practice Management: 1 year (preferred)