Optician

TITLE: Optometrist REPORT TO: Store Manager LOCATION: Cutler and Gross Bath, 9 Bridge Street, Bath BA2 4AS TERM: Permanent, 4 days per week, to include Fridays and Saturdays CURRENT STORE OPENING: Tuesday to Saturday, 9.30am to 6pm. Purpose of Job/Key objectives The successful applicant will be a forward thinking, creative, customer focused and commercial optometrist with excellent communication skills. This role will be a key member of the team, performing various tasks to support the delivery of exceptional service to our customers. Description of Duties Optometry Tasks

• Deliver eye examinations to a high standard
• Examine eyes, using observation, instruments and pharmaceutical agents, to determine visual acuity and perception, focus and coordination and to diagnose diseases and other abnormalities such as glaucoma or colour blindness
• To use various pieces of equipment, to support the examination, including but not limited to phoropters and OCT
• To record the results of the eye examination on the patient management system and transmit electronically from the system all lens requirements to the supplier
• Analyse test results and communicate them to the customers
• Develop a treatment plan, making recommendations to patients based on their visual needs and lifestyle
• Prescribe, supply, fit and adjust eyeglasses, contact lenses and other vision aids
• Prescribe medications to treat eye diseases where permitted
• Educate and counsel patients on contact lens care, visual hygiene, lighting arrangements and safety factors
• Consult with and refer patients to ophthalmologist or other health care practitioner if additional medical treatment is determined necessary
• Provide patients undergoing eye surgeries, such as cataract and laser vision correction, with pre- and post-operative care
• Develop a rapport with clients and ensure they leave with the best experience
• Troubleshoot customers having problems and find solutions
• Be pro-active in the running of the practice by ensuring the practice is operating to its full potential and looking forward to growing the business
• Stay up to date with frame materials and methods of frame manufacturing
• Remain up to date with GOC rules and new optical developments
• Follow all PPE guidelines in the performance of eye examinations
• To share the relevant information for dispensing to the dispensing team member
• Additional administrative tasks as required

Core Competencies

• Making Decisions and Solving Problems
• Experience in performing for or working directly with customers
• Updating and using relevant knowledge, keeping up-to-date technically and applying new knowledge to your job.
• Establishing and Maintaining Interpersonal Relationships with work colleagues and customers
• Excellent selling skills
• Ability to train other team members
• Analysing data or information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Skills Required

• At least 5 years’ post graduate experience working as an Optometrist
• Good IT literacy – Knowledge of Microsoft Office – Word, Excel and Outlook and aptitude to learn new software
• Have a proven track record in achieving sales targets and building customer relationships
• A flexible and ‘can do’ working style
• Possess the willingness to learn, improve and adapt
• Strong attention to detail and accuracy
• Ability to work as part of a team, and on own initiative
• The ability to multi-task and prioritise own workload
• Have exceptional communication skills, both verbal and written
• Be immaculately presented and represent the company ethos

Job Types: Full-time, Permanent Salary: £50,000.00-£60,000.00 per year Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Bath, BA2 4AS: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Opticians: 1 year (preferred)