Optical / Lab Assistant
What you’ll do
Experienced Optical / Lab Assistant
Store: Lichfield
Salary: Competitive dependent on experience
Hours: Full time – 37.5 hours (Weekend work is essential)
Previous Optical/Lab experience is essential for this role
Looking to develop your knowledge? Our store is looking for someone who is proficient in either Optical Assistant or Lab Technician duties. You will be required to work in both aspects of the store on a regular basis.
We pride ourselves on providing the foundation for exciting, long-term careers – a home where your previous optical expertise will be truly valued and where you’ll be given the opportunity to thrive.
Some of the key tasks required include:
- Listening to patients, and giving good clear advice, explaining suitable products & offers whilst understanding NHS procedures & applying our own high standards
- Dispensing of lenses (single vision / bi-focal & varifocal)
- Carrying out pre-screening examinations & working alongside the wider team in day to day running of clinics
- Take measurements and support patients with collections, ensuring fit, comfort & accuracy of frames are checked thoroughly
- Maintain delivery of excellent customer service at all times, playing a valuable part of a customer journey & successful retail team.
- Accurately reading lens and frame specifications from prescriptions that are received
- Setting and glazing lenses into frames ensuring attention to detail at all times
- Complete necessary minor repairs and adjustments
- Working towards agreed timeframes to meet customer expectations
You’ve already demonstrated that you’re a natural when it comes to customer care, you’re articulate, good with people with an organised approach and always happy to help, so you’ll fit right in as a valuable member of our friendly store team, joining a business that’s going places.
If you are interested, please click Apply as this vacancy will close once we have filled all available places.