Optical Assistant/Receptionist

Dyer & Scott Opticians are a long established independent company with practices in Clifton and Portishead Bristol. We have a reputation for providing excellent clinical care, high quality products and great customer service. Our Portishead practice is currently looking for an Optical assistant to join our close-Knitt team. Experience is preferred, however training will be given for the right candidate. Working 3 days per week Tuesday, Thursday, Friday and one Saturday in four (instead of Thursday) This is an interesting and varied position. The successful applicant will cover all aspects of reception work, including but not limited to:

• Meeting and greeting patients.
• Booking appointments – Face to Face, over the telephone and via email.
• Diary management.
• Processing orders.
• Managing stock levels.
• Ensuring the smooth running and practice presentation is maintained.
• Processing payments.
• Helping patients with enquiries and liasing with others to ensure all queries are answered.

Ensuring that the patient receives the very best experience is our top priority, Therefore the successful candidate will be able to demonstrate:

• Excellent customer service skills.
• A willingness to go the extra mile.
• Ability to show empathy.
• Multitasking skills.
• Initiative
• You are a team player.

If you would like to become part of our team at Dyer & Scott and work in a friendly, relaxed environment whilst maintaining a high level of professionalism, please apply with your CV and a covering letter. Job Types: Part-time, Permanent Salary: £9.98-£11.00 per hour Schedule:

• Day shift

Supplemental pay types:

• Bonus scheme