Optical Assistant

As an Optical Assistant, you’ll be the first point of contact for anyone visiting or contacting your practice. It’s all about greeting clients in person as they arrive, or over the phone or by email, and you’ll focus on listening and on understanding their needs before taking ownership of their query. You’ll also work closely with Optometrists and Dispensing Opticians to determine the best solutions for our clients, while helping to dispense spectacles to, and collect from, clients. Above all, you’ll you focus on delivering obsessively great service at every step in the Bayfields client journey. At Bayfields we have a clear purpose of delivering a friendlier, more personal service, spending more time with our clients, listening to their needs to provide the best solution for their lifestyle. About you Ideally you’ll already have experience as an Optical Assistant. But what’s most important is that you have a background in customer service, a professional approach, great telephone skills, lots of flexibility, and an ability to learn new IT systems. Our People Improving the lives of our fantastic colleagues is every bit as important to us as improving our clients’ lives. Watch our clips in the link below to hear how they feel about being a part of our mission, our future and our family: www.bayfieldsopticians.com/why-bayfields/careers/our-people/ Benefits and More We’re always working to offer you more than anyone else with a constantly evolving benefits programme, and a company culture that you can be proud of. To start with, you’ll get: Competitive salary Professional fees paid Pension Benevolence Days and Mental Energy Days Medical Health Insurance Zeiss incentives Team discounts Cycle to work scheme Extra day holiday for your birthday Wellness support including private health plan Work/Life solutions to improve financial wellbeing Learning and Development When people are your USP, they’re also the smartest investment you can make. From day one, you’ll find a pathway to professional development, certification and upskilling. Support for Further Education Optical Assistant Development programme