Optical Assistant

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Full Job Description

Specscart is one of the fastest growing eyewear startups in the UK. A team of professionals who are changing the eyewear industry in the UK. We are looking for our new team member – an Optical assistant – who’ll assist and manage in day to day operations for the Online and Walkden retail store. We fully support career development and if successful, we will help you achieve your goals. This position is based in Specscart, Ellesmere Shopping Centre, Walkden. You must be well-presented, warm and welcoming with the ability to build a rapport with our online and retail store customers. Your ability to boost sales with giving individual quality customer service would help you achieve the position. And of course, Passion in Optics is a plus point.   Key Tasks  
  • Maximising Store Sales
  • Attending Walk-in customers & Taking Telephone Calls.
  • Replying customer emails.
  • Ensuring every customer gets a great experience in-store and online.
  • Attend reception and make eye test appointments.
  • Complete adjustments and collections. Dispense spectacles.
  • Be an all-rounder for the online and retail store, most importantly, always offering stand out service.
  • Explaining our products and offers. Assist on giving good, clear advice and making a positive impression.
  • We require previous experience as an optical assistant and have an experienced record for providing fantastic customer service.
  About us. Specscart is the sweet spot for people who are passionate about making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our vision, and reach, for those actions to have a global impact. Our vision and hard work has been well rewarded in the past year. Being the winners of Venture Further 2018 and The Albert Gubay awards 2017 has made us more reputable. We are now looking at exponential growth in the next few months, and are building the team towards the same. Salary: Market leading basic salary with increasing On Target Earnings. Job Types: Full-time, Contractual   Requirements  
  • Positive attitude and energy
  • Customer service skills
  • Sales skills
  • Great communication skills so you can talk to customers and listen to their needs when helping them choose products
  • A sense of fashion and an eye for detail
  • A willingness to learn