Hearing Aid Audiologist

Hidden Hearing is looking to recruit a Hearing Aid Audiologist (HCPC Qualified) in Chichester/Westbourne area, clinic based. Flexible hours also considered. Basic salary – £34,269 with OTE £50k plus benefits, company car or car allowance and bonuses Hidden Hearing is one of the UK’s leading expert providers of private hearing healthcare, providing life changing hearing healthcare. Our hugely successful field-dispenser business model will see you working in the heart of the community, visiting customers in their own homes to conduct hearing tests in accordance with HCPC standards and promoting and selling hearing solutions. You are also likely to work from one or more of our day clinics within your designated territory. You will need to be a HCPC qualified Hearing Aid Dispenser with the desire and ability to provide premium customer care and will have a flair for sales. You will also need a full UK driving licence. In this role you will be: Conducting hearing tests for potential customers in accordance with the HCPC standards of proficiency and HCPC standards of performance, conduct and ethics, and BSHAA code of practice and BSHAA guidelines Advising on and selling suitable remedial hearing solutions as a result of testing in accordance with the HCPC standards, care of practice and guidelines Processing orders and carrying out other administrative tasks in accordance with Company requirements Delivering excellent aftersales service, responding to service calls and resolving issues and queries in a timely and professional manner You will be employed on a permanent contract, working 37.5 hours per week, Monday to Friday 9.00am to 5.00pm, although some flexibility with working hours in accordance with business needs will be required. The Company Established in 1968 as a family-owned business, Hidden Hearing is dedicated to providing the highest standard of care possible, with more than 100,000 people trusting us to test and care for their hearing every year. We employ over 550 people, including approximately 200 fully qualified Hearing Aid Dispensers, and we operate from hearing centres nationwide. We are now owned by Demant and together as a group we embrace 4 core values; we are team players, we create trust, we apply a can-do attitude and we create innovative solutions. It is often said that being part of the Hidden Hearing team feels like working with family and friends, as we pride ourselves on our down to earth, supportive culture. We truly care about each and every member of our team. In fact, we became the first dedicated hearing retailer to be recognised as an Investors in People in 2005. We were re-accredited with a Silver Award in 2020 and won Silver Employer of the Year 2018 and again in 2021. We encourage our employees to be actively involved in the company and in return we will reward you with excellent ongoing training and development opportunities to grow and progress with us. Other benefits include Private Health Insurance (after qualifying period), 25 days annual leave plus bank holidays, access to LifeWorks Employee Assistance Programme for you and your family. Hidden Hearing is owned by Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect and communicate with the world around them. With over 50 years of hearing healthcare experience, Hidden Hearing has evolved to become the UK’s largest, expert providers of specialist hearing healthcare in the private sector. We currently employ over 550 people including around 200 fully qualified Hearing Aid Dispensers and operating from over 70 Hearing Centres nationwide. We help over 30,000 clients each year and conduct over 100,000 hearing examinations, either in our centres, visiting sites or during homecare visits. We look after our staff too. In 2005, Hidden Hearing became the first dedicated hearing retailer to be recognised as an Investor In People, and we were re-accredited with a silver award in 2017 and again in 2020 following independent assessments. By encouraging our employees to be actively involved in the company, and developed to their full potential we can pass on these benefits to our customers. At Hidden Hearing, we are also committed to fostering an environment that is diverse and inclusive. We treat our employees with dignity and respect and ask our employees do the same with colleagues and customers.