Dental Receptionist / Patient Coordinator

Receptionist / Treatment Coordinator Clinic: Innovadent Dental Clinic Location: Canary Wharf, London The clinic is open Mon-Saturday 09:00 – 20:00 (on some days). The role will be for a normal working week (40 hours) tailored to each candidate’s preferences. Pay: £12-15 (Pay rate dependant on experience) Start date: ASAP What we’re looking for An enthusiastic team member with excellent communication skills. You will be our patients’ main point of contact for scheduling appointments, and treatments, helping them through their clinical care with assistance from our clinicians and clinical director. You must be eager to learn and willing to develop this role with us. Previous dental nursing experience would be ideal but not necessary. About us We are a private clinic that opened at the end of 2021. We are building a forward-thinking team and an innovative patient experience. Responsibilities You will be working alongside our clinical team to provide an amazing experience for our patients

• Manging the clinical diary and scheduling appointments
• Carrying out pre-appointment screenings after patient books an appointment
• Welcoming them to the clinic and carrying out pre-appointment checks (forms, clinical photographs, digital scans), getting all of the information ready for the dental examination
• Discussing the patient’s treatment options, finance plans etc when required to do so following the advice fo the clinical team
• Following up with patients after they leave the clinic and providing any further assistance
• Tracking patient lists
• Managing patients throughout their treatments
• Responding to inbound communications from patients via e-mail, phone, WhatsApp and video calls

Notable Benefits

• Sponsored CPD and education
• Opportunity to build up to management and leadership roles as the clinic expands

How to Apply Send us your CV Feel free to send anything that will help us get to know you a bit better as well Job Types: Full-time, Permanent Salary: £12.00-£15.00 per hour Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 8 hour shift
• Weekend availability

Supplemental pay types:

• Commission pay
• Performance bonus

Ability to commute/relocate:

• London, E14 9LS: reliably commute or plan to relocate before starting work (required)