Dental Receptionist / Patient Coordinator
Job details
Salary
£12 – £15 an hourJob type
Full-time
Permanent
Benefits
Pulled from the full job description
Employee discount
Full Job Description
Receptionist / Treatment Coordinator
Clinic: Innovadent Dental Clinic
Location: Canary Wharf, London
The clinic is open Mon-Saturday 09:00 – 20:00 (on some days). The role will be for a normal working week (40 hours) tailored to each candidate’s preferences.
Pay: £12-15 (Pay rate dependant on experience)
Start date: ASAP
What we’re looking for
An enthusiastic team member with excellent communication skills. You will be our patients’ main point of contact for scheduling appointments, and treatments, helping them through their clinical care with assistance from our clinicians and clinical director.
You must be eager to learn and willing to develop this role with us.
Previous dental nursing experience would be ideal but not necessary.
About us
We are a private clinic that opened at the end of 2021. We are building a forward-thinking team and an innovative patient experience.
Responsibilities
You will be working alongside our clinical team to provide an amazing experience for our patients
- Manging the clinical diary and scheduling appointments
- Carrying out pre-appointment screenings after patient books an appointment
- Welcoming them to the clinic and carrying out pre-appointment checks (forms, clinical photographs, digital scans), getting all of the information ready for the dental examination
- Discussing the patient’s treatment options, finance plans etc when required to do so following the advice fo the clinical team
- Following up with patients after they leave the clinic and providing any further assistance
- Tracking patient lists
- Managing patients throughout their treatments
- Responding to inbound communications from patients via e-mail, phone, WhatsApp and video calls
- Sponsored CPD and education
- Opportunity to build up to management and leadership roles as the clinic expands
- Employee discount
- 10 hour shift
- 8 hour shift
- Weekend availability
- Commission pay
- Performance bonus
- London, E14 9LS: reliably commute or plan to relocate before starting work (required)