Dental Receptionist/Nurse

Job description Requirements

• Must have min 3 yrs Experience in working at a dental practice
• GDC registered and willing to nurse cover if needed in the surgery- very rarely
• Full Understanding of procedures and workflow
• MUST have experience with dental software SOE
• Proficient knowledge and computer literacy in all Microsoft Office programmes such as Word, Excel, Outlook
• Calm and confident telephone manner and front of house communication skills
• Organisation, time management and multitasking abilities
• Proactiveand taking initiative in all daily tasks
• Attention to detail
• Problem solving when issues may arise
• Warm and empathising attitude towards both patients and the team
• Team player

The main duties involved but not restricted to:

• Opening reception, logging in and switching on
• Warmly greeting and acknowledging patients as they arrive
• Answering the phone and responding to emails
• Diary management, scheduling and rescheduling patient appointments
• Following daily reception checklist and highlighting tasks when complete
• Setting up recalls for dental appointments
• Treatment coordination: contacting patients to book for outstanding treatment and keeping track
• Creating treatment plan estimates and emailing/printing for patients
• Taking payments and logging card and cash patients in book
• Emailing patient invoices, completing, and filing insurance forms
• Formatting and emailing referral letters and x-rays/scans to external clinicians
• Arranging for dental scans and appointments elsewhere when required
• Managing and ordering office and dental stock supplies
• Office duties including document filing, scanning, copying, and shredding.
• Tracking lab work incoming and outgoing
• Cashing up and closing up the reception and the building securely at the end of day
• Any other duties which may be requested by the practice owner or practice manager from time to time

Benefits include: GDC regitration,indemnity and CPDS paid for Job Type: Full-time Salary: From £13.00 per hour Schedule:

• 8 hour shift

Experience: MINIMUM 3 YEARS Job Type: Full-time Salary: £13.00-£15.00 per hour Benefits:

• Employee discount

Schedule:

• 8 hour shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Dental receptionist/Nurse: 2 years (required)

Work Location: One location