Dental Receptionist

Full job description: We are looking for a receptionist who has previous experience in dental, healthcare, customer service or hospitality sectors to support our boutique private dental practice in Temple Fortune, North West London, NW11. The successful candidate will enjoy an exciting and dynamic environment and will become part of an established and experienced team. About us: Smile NW Dental Practice is a private dental practice which is dedicated in providing patients the best possible treatment and patient experience. We are about delivering outstanding patient service that is personal, friendly and approachable. We are passionate about creating a relaxing, calm and harmonious environment where we can offer the highest quality of care where patients feel at ease to come to the dentist. We believe in making people live longer, healthier and happier lives through maintaining an optimum level of oral health and well-being. Summary of Job role: As a part of the receptionist role, you will be responsible for providing high quality front of house services for patients to contribute to an overall exceptional patient experience. A receptionist is key to the first impressions of our patients and therefore must be able to carry out the following tasks to the highest standards:

• Achieve positive outcomes from patient queries in a timely and efficient manner
• Ensure that both the Manager and staff are kept fully aware of any relevant feedback from patients.
• Attend appropriate training courses, when required
• Use the correct procedures regarding the acceptance of credit cards and cash in accordance with the practice credit policy
• Managing all the invoices and deliveries
• Gathering of data regarding patients and treatment outcomes
• Regular meetings with the practice manager and principle

The role will entail supporting the practice with the general administrative tasks required for the efficient running of the practice. Essential requirements:

• Make day to day decisions In line with the practice ethos
• Attention to detail when multitasking
• Previous experience in a customer-focused industry
• Completed secondary school certificate or equivalent
• Good command of written and verbal english
• Positive attitude and good communication skills
• Competent level of IT proficiency
• Well versed with MS Excel
• Background in administration

Key Job benefits:

• A competitive salary with the opportunity to grow with in the practice
• Bonuses on achieving targets
• A great opportunity to work alongside our friendly professional team
• Annual BLS & AED training to all staff
• On-going support and the opportunity for personal and professional development
• Substantially reduced dental treatments costs for yourself

Benefits of working at Smile NW Dental Practice:

• Excellent team support working with a highly skilled team
• In house/training support and opportunities for future growth.
• All Core/essential CPD paid for.
• An oppotunity to grow into a management roll.
• Discounts on dental treatment for yourself

If you feel that you have the skills, abilities and enthusiasm to succeed in this role then we would love to hear from you. Job Types: Full-time, Permanent Salary: Up to £14.00 per hour Benefits:

• Company events
• Company pension
• Employee discount
• Free parking

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• No weekends
• Overtime

Supplemental pay types:

• Bonus scheme
• Performance bonus

Ability to commute/relocate:

• London, NW11 0DL: reliably commute or plan to relocate before starting work (required)

Experience:

• Dental receptionist: 1 year (required)