Dental Receptionist

Dental Receptionist – Private Dental Clinic The Dentist Balham We are a fully private dental clinic that provides exceptional clinical care and an amazing customer experience. We are fully private with five treatment rooms and a team of 27. Which is still growing! This is a great opportunity to join a high growth company that can offer excellent career progression and development prospects. If you have Dental Reception experience – Please apply now! What the role involves

• Opportunity to work full time, clinic is open 8am to 7pm, so split shifts over the week and 1 Saturday 8.30-3pm a month.
• A mixture of 8-2pm 2-7pm, 9-5pm, etc
• Essential: Dental receptionist experience – at least 12 months
• Understand the vision and brand message for the practice
• Front of house and receptionist duties; telephone management including booking and rescheduling appointments
• Forward planning diaries for clinician, and timely administration including sending welcome emails, collecting consent and medical history forms
• Processing payments and recording daily takings
• Opening and closing the practice
• Completion of cashing up at day end
• Provide outstanding customer service at all times, deal with patient queries effectively and efficiently
• Follow all practice systems and procedures
• Any other ad hoc responsibilities as reasonably requested

Benefits

• Auto enrol pension scheme

• 20 day holiday allowance plus bank holidays (pro rata)

What we need from you

• Good communication and customer service skills, keeping patient satisfaction in mind
• Excellent professionalism and relationship building skills
• Knowledge of dental treatments and procedures especially Invisalign, Whitening, Implants and Oral SUrgery
• Able to work intuitively and adapt to change
• Strong work ethic, teamwork ability with an enthusiastic people-first attitude
• High levels of attention to detail
• Proficient user of the requisite dental software and Microsoft package

The Dentist Balham is not your usual run of the mill practice, we are a big dental team and we consider ourselves a work family, we work hard, look after our patients well, look after each other and support each other. Its a great place to work. Please apply today as we expect a high volume of applications, unfortunately we cant reply to all, our Practice Manager will call you firstly and then invite you in for a look around and an interview, 2nd interviews will be with our practice principal, we would then once you’ve got to the final stages of the process invite you in for a trial so you can see the clinic in action and decide if its the right clinic for you. Job Type: Full-time Salary: £10.00-£16.00 per hour Benefits:

• Company pension

Schedule:

• 8 hour shift

Ability to commute/relocate:

• LONDON: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Dental Receptionist: 2 years (preferred)
• Dental Software: 1 year (preferred)

Work Location: One location