Client Care Assistant (Veterinary)

We would like to invite you to join our friendly Willett House Client Care Team. We are currently recruiting for new members to join our Client Care Team. We are looking for applicants with a flexible, positive attitude who can adapt to working in a busy environment. Our client care team work with initiative and take pride in their good communication and listening skills. We are the first point of contact for our valued clients and we strive to deliver a friendly and personal experience to both the clients and their pets. Our client care team are responsible for every client’s first impression of the practice and our structured training programme will provide you with the depth of knowledge and confidence to deliver a high standard of service to our clients. The current team find that this role is both challenging and rewarding. The successful applicant will need to understand the importance of delivering good customer service, have a genuine love of animals (as this role involves animal handling), demonstrate good computer skills, have a willingness to participate in continued professional development and have a pleasant telephone manner. Previous customer service experience is essential but further training will help you to develop your skills to meet our high standards of client care. Applicants will need to hold a full UK driving licence and have their own transport as flexibility to cover hours at all branches will be required. The roles available are 30 hours per week, Monday to Friday inclusive, with additional participation in a shared Saturday rota (currently 1:4 Saturdays). What we can offer you: – A friendly and supportive working environment – Continued professional development financial allowance – Utilisation of your skills, aptitudes and knowledge to progress your career – Pension contributions – 4 weeks holiday plus bank holidays – Staff discount scheme (following probation period) – Regular team socials Job Types: Part-time, Permanent Part-time hours: 30 per week Salary: From £9.50 per hour Benefits:

• Employee discount

Experience:

• Customer Service: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: One location