Audiology Administrative Assistant

We are looking for an enthusiastic and motivated assistant admin audiologist to take a key role in organising a small but busy department. You will be expected to learn and take an active role in hearing aid maintenance which not only helps the patient and service but also will help to increase your understanding of our patients’ needs. We are a friendly and supportive department and look forward to working with someone who will be a key member of the team. The hours will ideally be 3 hours per day in the morning spread from Monday to Friday. Once key skills have been learnt there could be some greater flexibility. A key member of the team you will have good communication and computer skills. You will be responsible for supporting the team to ensure that our patients are fully informed and able to access a high-quality of care. You will need to demonstrate empathy, professionalism and patience when liaising with our patients. You would be primarily responsible for arranging appointments and performing and assisting with basic audiological tasks such as hearing aid repairs. You will work very closely with the Audiology Dept and be accountable to the Head of Audiology. You will be trained if necessary on the electronic Referral System (eRS) and the latest patient management system Medway which records all the activity of your team. General office duties such as answering telephones, meeting management including minute-taking and report writing are essential duties but you have the opportunity to be involved in developing the Department. You are likely to be based at one location (Wycombe Hospital) but are expected to travel between Hospitals within the Trust if necessary , although this is not planned. What does Buckinghamshire Healthcare NHS Trust offer you? As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression. We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes. We provide a range of health and wellbeing services to promote a healthy, happy workforce. Why work for us? We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply. As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect. Greater diversity within our BHT family improves positive outcomes for the people and communities we serve. What do we stand for? Our vision is to provide outstanding care, support healthy communities and be a great place to work. Our mission is to provide personal and compassionate care every time. Our CARE values are collaborate, aspire, respect and enable. For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.