BOOTS

This company has 3 star rating

Pros

There is a good bonus scheme, staff discount, pension, holiday entitlement, sick pay and loads of other perks
Great team and even when it’s a busy day we still manage to have fun during the day
Good materinity leave
Good training programme for colleagues
Good team atmosphere

Poor management, don’t listen to their staff, dismissive of everything that’s said to them.
Very sales focused, always short staffed, not much support
Lock of training and support to both OAs and management
Having to follow poor marketing campaigns from head office
Area managers refuse to give any direct advice or instruction

We’ve gathered interview questions from across the internet to help you ace that interview

Describe a time where you’ve had to remain self assured
Describe a time when you’ve had to conduct your own research
Describe a time where you were given feedback on your work and it was negative
Describe how you’d go about dealing with someone who is not happy with the service they’ve received
Describe a time where you’ve had to collaborate with your team in the absence of management authority
Describe how you’d approach and speak to a member of your team if their performance quality was declining
Describe a time when you have gone out of your way to help someone
Name a time where you changed your style of work
Name a time where you have advice or training to a member of staff
What do you know about the company?
How would you manage the line between the customer service and sales aspect as well as the clinical aspect?
Who are out biggest competitors?
How do you think you would deal with customers if it is getting rather busy and queues are starting to become noticeable?
Name a time when you had to lead a team and how you coped with it
What enticed you to apply for this position?
Can you give an example of when you had to communicate effectively?
Why did you apply for this role?
Can you tell me a little about yourself
Tell me about a time when you demonstrated the ability to overcome a challenge

Tell me about yourself
Have you had to deal with an angry customer
Name a time when you went above and beyond for a customer
Tell me about a time when you had to understand someone else’s point of view
How would you handle a customer who is refusing to wear a mask?
Give me an example of a fast paced environment
Tell me about a time you had to explain a complex process to someone that had no knowledge of the subject
What do you know about the role?
Why are you instested in the job?
We are a very tight, close knit team that lean on each other a lot for support. We are looking for somebody who would fit in well and be a supportive team member. What could you bring to the team?
Why did you apply for this role?
Give an example of great customer service
Tell me something interesting about yourself

If you want to submit a question to add to the list, you can do so below: